Shipping Policy

 

 We Ship Worldwide 

Please use the delivery times below as a guide and please note orders are subjected to acceptance (signature) of your order. In some cases, delivery times can take longer than expected due to customs clearance in certain countries.

 We always aim to ship your item within 1-3 working days. Once your order has been dispatched you will receive an email notifying you of your tracking number. Please allow 1-3 working days* for the processing and shipping of your order. Delivery times are estimates only and start from the date of shipping rather than the date of the order.

For International orders, you may be charged customs and duties depending on the country the order is being shipped to. As these costs are out of our control we cannot advise prior to shipment how much they will be, Denude is not liable for these costs. If you decide to refuse your shipment, you are responsible for the original shipping charges, any duties, taxes and/or customs charges that are incurred (on both the original and return shipments), and the cost of returning the package. This amount will be subtracted from your refund.

The pricing of shipping will vary depending upon the item size and value. The above pricing options are available to choose from at checkout. 

Shipping Times and Cost 

We offer worldwide 5 days standard shipping through DHL.

Our delivery cost may differ depending on the currency in which you wish to pay.

Postage per locations;

Europe USA Great Britain Rest of World
Express Express  Express for orders £300 and above Express
£25.00 £40.00  £15.00 £40.00
Standard Standard Royal Mail Special Delivery for items over £25.00 Standard
£15.00 £28.00  £8 £28.00
Royal Mail for items under £25.00
£5

 

You will receive a shipping confirmation email with delivery details once your order has been handed over or delivered to the courier.

Our courier delivers from Monday to Friday during business hours. 

Delivery Times

Europe USA Great Britain Rest of World
Express Express 
Express for orders £300 and above
Express
3-8 Working Days* 3-8 Working Days* 1-2 working days* 3-8 Working Days*
Standard Standard
Royal Mail Special Delivery for items over £25.00
Standard
8-10 Working Days* 8-10 Working Days* 1 Working day 8-10 Working Days*
Royal Mail for Items under £25.00
1 Working Day 

 

*Orders placed after 12pm on a Friday will be shipped the following Monday.

 Sustainability

We ship from a small office in Derbyshire, when the world is safe, vaccinated and operating in  a post-pandemic way, we will ship from London. We will offer local delivery within the North London area, which we will inform our customers about as time goes forward. 

We use DHL because of their sustainability practices, which you can read about within our Non-Mass Ethos.

Taxes and Duties

Shipping outside of the EU can incur customs charges imposed by the Customer's National Tax or Customs authorities.

For orders placed in Europe and the U.S. duties are not included and they shall be borne directly by the Customer upon the parcel's arrival in the destination country. The same applies for the Rest of World. 

Refused Delivery

If an order is refused at delivery you will not be refunded shipping costs or any duties and taxes incurred. Please review your order prior to shipment and ensure the delivery address is correct.